Things to Keep in Mind before Calling Roadside Assistance

Information may not be reliable

If you own a vehicle, whether new or old, you should stay mentally prepared to face uninvited breakdowns anytime. Especially when you are all set to leave for work, you may find a dead battery, or a flat tire, or discover stripped spark plugs, forcing you to call for roadside assistance.

The situation gets worse when you are en route to work and, all of a sudden, your car breaks down in the middle of the road, leaving you stranded with no idea about what to do. You might consider opening the hood, trying to fix the vehicle yourself, or just waiting for someone to pull over and help you. People resort to calling roadside assistance providers to come and save them from this hassle in most cases.

Before calling any service provider, here are a few reminders to save you time. Let’s have a look:

Save contact info of a towing company in your phone

This is what you should do in normal conditions. Even if you have a brand new car, saving the contact information of a professional roadside assistance provider would save you from a lot of hassle. Search for some of the best towing companies near you before it’s too late – save their info, write down their numbers on a paper. Keep that paper in your dashboard as a backup.

Know where you are 

You can’t remember every road connecting to the highway. Your car breaks down at a point where you don’t see any signboard or directions, what would you do? It’s best to find the exact location before calling for assistance. You can use your phone’s GPS to know your whereabouts. In case you have no access to the Internet, look for some prominent places like markets, or ask someone to tell you about the area.

Identify the damages

You may be naive about your car's condition; still, you are a driver and might identify what happened. Detecting any unusual sound under the hood or white smoke from the exhaust and explaining it to the roadside assistance agency may help them understand the issue. If you are unable to notice anything, no need to worry, just tell them you need help, that’s all. They are professional and know what to do in these cases. 

See if your vehicle requires a winch out

It is easy to identify if your car is caught in a ditch. You may notice it the moment you step out of your vehicle. Just call the company, tell them your car needs a winch out job. They will send a towing truck along with specific tools to lift your vehicle out.

Be as specific as possible

Yes, make sure you don’t miss any critical detail while seeking online roadside assistance. The service providers are there to help you; it just becomes easy for them to solve your issue when they know everything about it. Be open and tell them whatever you feel has happened to your car. Explain everything so that they’ll know if there’s a need for any particular treatment for gentle transportation.

Inform your friends and family 

It might take hours to get your car fixed. Don’t forget to inform your beloved ones about the emergency you are facing. Let them know where you are and when you are going home. They won’t have to worry if it takes you more time to reach home or some friend’s place.

• auto-towing
• med-duty towing
• flatbed towing
• luxury towing (to perform a safe and damage-free towing service for high-end vehicles)
• accident towing

The emergency roadside help providers also offer auto-lock services, cooling system failures, battery replacement, other electrical problems, overheated engine, jump start car service, tire change, and winch out or extrication services (from a ditch). They are just a call away from you! 

Need a hand with your flat tire? Looking for roadside assistance service in Dallas? Domar Automotive is a towing and roadside vehicle assistance service provider. Contact us at 469-779-7020, or visit our website domarautomotive.com