How patient feedback can be used to improve the healthcare quality?

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Patients and their wellbeing is the main focal point for every healthcare organization. Hospitals in the USA is continuously trying to provide the best healthcare facility for their patient. To do so, hospital administrators are taking several steps like hiring the best doctors and nurses, facilitating their hospital with high-end healthcare technology etc. One other thing the hospital managers are trying to explore is how can the integrate patients perception to improve the healthcare facility. Engaging the patients is not an easy task at all. In the way of doing that managers are facing problems like limited resources, limited skilled manpower etc. To solve these problems managers are adopting information processes like such as patient feedback survey.