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If you are in the administrative body of any hospital then you are familiar with the term Patient feedback survey. Patient feedback survey is the most effective way to get responses from the patients. From it, you can know about the patient's perception about the healthcare quality, what they want from you and what they do not like about the hospital you manage.
Patient feedback data can help you to make the hospital more patient-friendly, organized and productive. That means the healthcare quality will certainly improve.
There are several ways of running patient feedback based surveys. But the online survey is the most popular among hospital managers. To make your online survey more effective you should care about several factors. Such as Anonymity, Limiting the access, security etc.
Patient satisfaction surveys are important, take it seriously and it will help to improve the quality of healthcare.