Hordins Income Tax Service - Reviews

This is a sad story. It needs to be told so other people don’t make the same mistake. The simple takeaway from this story is do not use Hordins tax firm. At one time, I had nothing but wonderful things to say about Hordins. But I am now in a terrifying situation because I relied on Tasha to do her job and she didn’t. I was laid off earlier this year. I needed my tax refund ASAP. She knew this.
I am a US citizen but live abroad and need my tax refund in a very bad way. I have relied on Hordin Tax Service for more than 10 years for my taxes. This year, for whatever reason, Tasha ignored 4 months of communications, lied to me numerous times, and unapologetically turned my taxes in late.
From the time I gave her my taxes and full payment, (1-23-24) to the time that she had my taxes ready was more than 42 days. (3-4-24) That would not be so bad if she filed them. But she didn’t and lied to me about it.
She ignored me and lied about my filing tax status. I did not find out she didn’t do anything with my taxes until 4-16. She did not even mail them until 4-17. So, I spent another 45+ days between thinking my taxes were filed but she never did them.
During these two time periods, I called and left messages more than 30+ times, I sent 20+ text messages, FB messages, I sent flowers, and I even sent her another $100 begging for a response. She ignored me every time and lied to me till the very end. Yesterday, I called the IRS again to verify they received my taxes. They have no record of receipt despite the “proof” Tasha sent me.