Doorknock

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DoorKnock - We Field Chase Past Due Accounts *California*
DoorKnock - Your best tool when your delinquent customers do not respond to your attempts through collection calls or letters.
SO WHY DOORKNOCK
When customers are not paying you, while collection calls and letters are not generating Return Calls or Customer Contact.

Your next smart decision should be to
Knock on the Door- Confirm identity - Find out where is the customer /co-maker ? Then find out why is the account is not being paid ? Where is the collateral ? Who has it ?, Why? Find it, What's the current condition of the vehicle ? DoorKnock will also attempt to collect on your account to try and get current or set up an approved payment arrangement. In addition, the agent will definitely be asking for the most current information to help you with your files.

Do not allow your accounts to continue to roll to the next stages of delinquency at 30, 60, 90,120 days late and then having to charge off your accounts. Quit leaving numerous messages and sending form letters with no responses back from your customer. Assign it to DoorKnock for a field chase immediately.

We will drive to the designated residence or job. When contact is made, we will professionally attempt to ask your customer to agree to contact your office and find some way to resolve the account. We will also direct your customer to obtain the proper funds needed to resolve the account at that moment.

This method will jump start your customers efforts to quickly respond and contact your office. They are very surprised that you have
actually sent a representative to their home or job to discuss or collect funds on their delinquent or problem account.

DoorKnock is your best bet to link your customers back in touch with your collection staff. Most people are basically honest, but good at stalling.