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Ansafone
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Inbound and Outbound Call Center | Bilingual and Multilingual Services
Address145 E Columbine Ave Santa Ana, CA 92707-4401
Phone(800) 938-9009
Websitewww.ansafone.com

Call Center with Inbound, Outbound and Bilingual Services


Ansafone Contact Centers is the leading outsourced contact center solution provider for organizations in the United States and Canada. We specialize in campaigns that require inbound and outbound call platforms and web-based interaction.

Our U.S. based company blends superior people development with first rate technology solutions to ensure our clients receive terrific service and results.

Through our superior CRM solutions; inbound IVR and ACD applications; and outbound CTI platforms, we provide clients with exceptional answering solutions, stellar outbound telephone marketing, key live-reporting with up-to-the-minute data, and an unbelievable sound to represent your business to your clients.

Development of outbound and incoming call campaigns using state of the art technology solutions blended with people development and training.

Key inside sales and telemarketing skill-sets focused on up-selling; cross-selling; new customer acquisition; survey and retention; extensive customer care solutions, including traditional answering service; customer support; and tier one and tier two help desk services

U.S. Based contact center staffed 24/7/365 with thousands of shared and dedicated agents

We welcome your interest and would enjoy speaking with you about your business.

What Makes for Great Managers? Here are the Secrets

Building Agent and Supervisor Relationships One Question At A Time

Winning Ways To Greet Your Agents And Get Them Off To A TERRIFIC Start To The Day

Ansafone Contact Centers Ranked on Inc. 5000 List of Fastest Growing Privately Held Companies

Ansafone Contact Centers Named as Winner on to Customer Interaction Solutions Magazines 2010 Top 50 Outbound Teleservices Agencies Ranking

Ansafone Wins Coveted Industry Award for Quality

Ansafone Contact Centers Has Obtained PCI Compliance Certification

Ansafone Contact Centers Names Geoffrey C. Barlow - VP, Client Relations and Global Services

Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing

Ansafone Communications Changes Name to Ansafone Contact Centers: New Logo and Tagline Refreshes the 40 Year Brand

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