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Call Criteria
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Quality Assurance Solutions For Contact Centers. Driven By AI. Verified By Humans. Call Criteria
Address19525 Ventura Blvd. Tarzana, CA 91356
Phone+1 (866) 903-9540
Websitewww.callcriteria.com
E-mail
Contact personRyan Stomel
Working hoursMon-Sun 9 AM - 5 PM

There are many benefits to outsourcing your Quality Assurance and Control. It is proven to be highly cost-effective because of the lack of requirement for employing and training new staff to carry out the work. There is never a cost for you to update training either!

We provide fully accountable, non-biased, easily scalable solutions to every sector of a contact center that requires Quality Assurance. Some of the features that we offer you are:

Actionable and responsive, real-time dashboard.

Fully customized dashboard for every scorecard you use.

Highly cost-effective.

Full accountability with no internal bias.

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