Companies: | 114,335 |
Products and Services: | 5,226 (+3) |
Articles and publications: | 2,513 |
Tenders & Vacancies: | 595 |
Address | 19525 Ventura Blvd. Tarzana, CA 91356 |
Phone | +1 (866) 903-9540 |
Website | www.callcriteria.com |
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Contact person | Ryan Stomel |
Working hours | Mon-Sun 9 AM - 5 PM |
There are many benefits to outsourcing your Quality Assurance and Control. It is proven to be highly cost-effective because of the lack of requirement for employing and training new staff to carry out the work. There is never a cost for you to update training either!
We provide fully accountable, non-biased, easily scalable solutions to every sector of a contact center that requires Quality Assurance. Some of the features that we offer you are:
Actionable and responsive, real-time dashboard.
Fully customized dashboard for every scorecard you use.
Highly cost-effective.
Full accountability with no internal bias.