CollectionTraining.com provides advanced debt collection training courses and classes videos which are used by debt collectors and collection agencies to recover their debts. The Process of Professional Collections™ is an innovating, award-winning video based training program that makes it easier than ever to empower individuals with the communication and collection skills they need to be more successful in telephone collections. These training videos and workbooks are aimed at debt collectors, bill collectors, collection agencies, and anyone looking to increase profit by improving debt recovery.