Alpha Property Management has been managing homes in the greater Sacramento area for over 25 years.
Are you frustrated and tired of managing your rental, are you unsatisfied with the results and communication from your current property management company? Are you looking for a reputable, cost effective company with individualized attention to you and your property? We can help. We are a full service property management company and will treat your property as if it was our own; giving you quality and knowledgeable service and attention. The following describes our property management services. Our goal is for you to have a successful rental management experience.
Full Service Property Management and Leasing
Property Evaluation: We will determine the "fair market" value of your property and offer recommendations to maximize your rent and minimize your liability.
1. Rent Ready - Tenants expect and deserve to move into a clean and safe property, and with our help we can help you provide just that.
2. Proper Insurance Coverage: As a property owner one of the best ways to reduce your potential liability is to have good landlord insurance coverage, we require a minimum $300,000 liability policy.
Property Marketing: Every effort is made to minimize the amount of time a property is vacant and finding good tenants in a timely manner. This is a top priority to us, and we return prospective tenant calls and show vacancies 6 days a week, and evenings. We aggressively market your vacancy using the following marketing techniques. We understand that rental market conditions change depending on the time of year and financial stability of the population. With this knowledge, we can give you a perspective on where the rental market is and where it is headed. Our extensive marketing procedures include any or all of the following to help secure the best qualified tenant in the least amount of time.
1. Showings: We handle all rental inquiries and showings from prospective tenants.
2. Appointments: Prospective tenants can contact our office 24 hours a day, 7 days a week to schedule a showing.
3. Rental Lists: Our rental listings are available to prospective tenants online, by fax, mail, or at our office.
4. Referrals: In addition to the many current and previous owners and tenants who refer friends to our office, we offer our available property listings to rental agencies, real estate agents with clients to buy, and in some cases Rental Housing Agencies.
5. Signage: We install an attractive and professional "For Rent" sign, which shows prospective tenants that the property they are looking at is leased and managed by a professional management company.
6. Photos: We take attractive photos that highlight the best features of the property.
7. Website: In addition to placing our available properties on our website we use numerous free and premium websites to give your property maximum exposure.
8. Advertising: In addition to our own website we post your property on numerous free and premium web sites. Our experience tells us this is well worth the effort, and also cost effective.
9. Applications: Applications are provided to prospective tenants at the time of showing, from our website, by mail or fax or picked up in person at our office.
Complete Tenant Screening: Finding the right tenant can be challenging, yet we view resident selection as one of our most important responsibilities. The best protection you can have for your property is responsible and reliable tenants. We pride ourselves on the quality of tenants we have been able to place. Our goal is to provide our owners with tenants who will pay rent on time and take care of the property. We handle all inquiries and our rental application is designed to obtain complete information on each adult applicant. We want reliable and qualified tenants just as much as you do and our complete tenant screening process and lease agreement help to ensure this. Each applicant must meet our minimum income, rental/ownership history and credit requirements for consideration.
1. Experience: Having processed thousands of applications we are experienced in judging credit worthiness our record for selecting qualified tenants is outstanding.
2. Credit Agency: We have and utilize all three credit reporting agencies.
3. Income Requirements: Our standard income requirement asks that the income be at least 2.5% times the rent and that this is verifiable with documentation.
4. History: We also check and verify source of income; present and past, along with current and past rental, home ownership, and employment history.
5. Security Deposit: We secure an appropriate security deposit; at minimum the security deposit will be equal to the monthly rent.
6. Fair Credit: As required by the Fair Credit Reporting Act, legally correct rejection letters are sent to all applicants who are not accepted.
Comprehensive Legal Forms: Prompt and binding documentation is critical to the security of your investment. To offer you maximum protection, our leases are based on many years of experience and comply with State and Federal laws. All of our Leases and Notices are approved by a Landlord/Tenant Attorney, and All our forms are updated regularly to include any new regulations, laws and disclosures, providing our owners with a high degree of protection against a wide variety of possible problems. We take time with each new tenant to explain the benefits and responsibilities of leasing a home from us.
Rent Collection & Eviction: Our rent collection policy is fair but firm. We take quick action to protect your interest should delinquencies occur. In the event eviction is necessary we can handle all aspects of the process. Good tenants pay promptly and we take rent collection very seriously.
1. Payment Due Date: Our Rental Agreements usually require that rent payments are to be made on the first day of each month and become delinquent and subject to late charges after the third day of the month. If the third falls on a weekend or holiday tenants are given until the next business day.
2. Three-Day Notice: 3 Day Notices are prepared and delivered if rent is not received by the sixth day of the month.
3. Owner Notification: The Owner is contacted if rent has not been paid by the expiration of the 3-Day Notice.
4. Eviction: If Unlawful Detainer action is required we handle all aspects of the process from preparing and delivery of all necessary documents to our attorney all the w1Y to court on the owner's behalf.
Property Maintenance and Repair: Constant supervision, inspection and regularly scheduled maintenance combine to keep major repairs to a minimum. When maintenance or repairs are necessary, our goal is to provide prompt, quality service at a reasonable price. We handle all maintenance requests from tenants and are on call for emergencies 24 hours a day. There is a nominal fee for coordination of major repairs, Turn overs, renovations or multiple bidding. We closely control and supervise the vendor and contractor work, we know what repairs should cost and how long they should take to complete.
1. Repair Requests: Tenants contact our office with all repair requests and we provide timely response to each repair requests.
2. Pre Screen Vendors: Maintain relationships with experienced, qualified and reasonably priced vendors who are licensed and insured.
3. Handle Emergencies: 24 hour emergency service for tenants.
4. Spending Limits: Owner notified prior to any non-emergency repair over $250.00. Competitive bidding on major repairs requiring owner approval before authorizing.
5. Tenant Reimbursement: Vendors document directly on their bill if the repair is tenant related due to negligence or abuse so that we can charge the tenants for reimbursement.
6. Maintenance Support: Our maintenance coordinator provides many solutions and options to our owners and tenants to minimize many maintenance issues that can be corrected without having to contact a service person.
7. Documentation: We monitor all contracted labor and accurately document all expenditures.
Preventive Maintenance: Acting proactively can prevent many of the maintenance problems we many times encounter. If an owner wishes we can place the property on maintenance for the following services - we will recommend regularly scheduled services which can include none or all of the following most common types. HVAC Maintenance, Fireplace cleaning/inspection, dryer vent cleaning, gutter cleaning, fall and spring landscaping including such things as fertilizer, aeration, termite inspection.
Security Deposit Accounting: We maintain tenant's security deposits in a non-interest bearing trust account. Upon the tenant vacating we provide proper return and accounting of all deposits. Our move-out processing includes written inspection, pictures, transmittal with any charges itemized and deducted from the tenant's security deposit and any balance returned to tenant as required by law. Any unpaid balances due by tenant are turned over to our collection service.
Comprehensive Accounting Services: We provide complete and accurate recording of every income and expense that affects your property. You receive easy to read itemized monthly statements detailing all activity on your property and at year-end you are provided with a report consolidating all income and expenses for the year for your tax preparation.
Mortgage, utilities, gardening, pool service, insurance, taxes, etc.
2. Disbursement to Owner: We typically can disburse monthly payment to owners between the 10th & 12th of each month. Rent income can be mailed to you directly or deposited into your bank account thru an ACH.
3. Tax Reporting: Complete legally required tax reporting information to owners, employees, vendors and the Internal Revenue Service.
Owner and Tenant Relations: We strive to provide each owner and tenant with the most professional and personal property management services. We are very responsive to tenant concerns and quick to handle their repair requests, having satisfied tenants are good for both the property owner and us.
2. Phones: Phones are answered by a person during normal business hours 8-5 Monday thru Friday.
3. Notification: We provide prompt notification of tenants vacating, applications being received, property being rented, late rental payments, and of any repairs over our agreed limit except in case of emergencies.
4. Representation: Although we treat every tenant with respect, we represent the owner and not the tenant.
Transition Survey: A detailed condition of premises form is completed and digital pictures record the property prior to the tenant moving into the property and again after they vacate. Our goal is to hold the tenant financially responsible for any damages beyond normal wear and tear and any necessary cleaning. Through this policy we feel that unnecessary repair expenses can often be diminished or eliminated. Minimizing the costs of vacancies and turn-around times are important concerns to us and here are some following ways we try to reduce your costs.
Lease expirations are carefully monitored and renewal notices are forwarded to tenants about 60 days prior to lease expiration. Notices will include any necessary revision in price or terms, and the lead time help reduce the chance of a vacancy.
All Tenants are required to provide a written 30-Day Notice to Vacate.
Send vacating tenants proper notice of their legal option for a pre-termination inspection, and a letter outlining our move-out requirements and guidelines for return of their Security Deposit.
We are obligated to help protect your property. We frequently drive by the property to see that the property exterior is well maintained and periodic interior survey of the property is made, as authorized by the tenant's lease agreement. If inconsistencies are noted, tenants are notified of necessary corrective action.
Delinquent tenant accounts are turned over to a collection agency.
Complete Documentation: Thorough and comprehensive documentation is a key ingredient to good property management. It prevents confusion and gives everyone involved a clear understanding of what is expected.
1. Management Contract: Our management contract defines our working relationship with property owners, detailing the obligations and responsibilities of both parties.
2. Rental Agreement: Our lease agreement is clear and concise and details both our and the tenants responsibilities.
3. Detail of Property: Digital photos and written documentation of the property appearance and physical condition are made prior to the tenants move in and again once they vacate.
Regular Inspections of Property: A frequent drive by is made to insure that the property exterior is well maintained and periodic interior inspections (as authorized by the tenants lease agreement) are made by our management team. Where inconsistencies or potential problems are noted, tenants are notified of necessary corrective action and the owner is advised.
With over 35 years of experience managing Rental Properties, we know how to earn and keep our clients trust and loyalty.
1. We will minimize your personal day to day involvement, stress and aggravation.
One Low Monthly Fee: No hidden fees, everything is disclosed up front! No mark ups on repair bills, you pay what we pay! Professional Service Fees to Alpha Property Management are structured to fit your property and occasionally vary depending on the type, condition, and location. For more information about our Company, management fees and services, please contact our office.
Branches and additional offices:
(707) 762-05701050 Rancho Lindo DR Petaluma, CA 94952-4884